Trauma Services - Care of seriously injured patients throughout their hospital stay. Injury prevention programs are also available for community groups.

FASTTRACK - Treatment of minor illnesses and injuries. This service is open 7 days a week, noon to midnight, including holidays, and is located in the Emergency Department.

Northwest MedStar - Air ambulance service for emergency care is available on a 24-hour basis. Contact them at 509/474-5493 or toll free at 1-800-572-3210

ADDITIONAL INFORMATION

Cafeteria
Located on Lower Level 3 (LL3) the Sacred Heart cafeteria - Le Cafe is open daily, 6:30 a.m. to 8 p.m. Vending machines are located in the hallway outside the Emergency Department entrance. For more information, visit the Food and Nutrition area of our website.

Chaplaincy
There is a chaplain assigned to the Emergency Department for emotional and spiritual support. Please let one of our staff know if you would like to talk with a chaplain.

Parking
Parking passes and after-hour visitor passes are available. You may also request an escort to your car. Please ask about these services at the Security Office located at the front entrance of the Emergency Department.

Psychiatric Care
A mental health counselor is continually on duty. Mental health evaluations are conducted in a separate area of the Emergency Department.

Payment of Services
You will be mailed a bill for services after you are discharged from the Emergency Department. If your primary care physician or a specialized sees you in the Emergency Department, you may be billed separately for this service.

In most cases, your bill is first submitted to your insurance company for payment. In this instance, you will receive a statement - not a bill - from Sacred Heart that provides information about services provided.

Security
Security officers are stationed in the Emergency Department 24-hours; 7 days a week. Additional security measures include monitoring cameras, signaling devices and other measures for the safety of our patients, visitors and staff.

Skill and Experience
Emergency/Trauma Services are staffed by board certified emergency medicine physicians and specialty trained registered nurses, licensed practical nurses and technicians.

Visiting Privileges
For safety and privacy, visiting is restricted to two visitors per patient in the treatment area. Emergency staff will notify family and friends when they can visit. Visitors will be required to check with the triage nurse or secretary when entering or reentering the treatment area.